FAQ’s

Email: info@mariely.co

There is a helpful photo located below that can help with knowing which length to get. If this still doesn’t help please contact us at info@mariely.co

Yle is handmade using high quality natural gemstones, glass, 14k & 18k gold filled, and sterling silver. If you want to know the exact materials for each product it is listed on the product detail page. 

Additional questions? Contact us info@mariely.co

All orders are shipped 2-3 business days after purchase.

When your order ships, we will email you a shipping confirmation with tracking information. Please check your spam folder if you did not receive this email.

How should I care for my Mariely Co?

To care and preserve your Mariely Jewelry avoid excessive contact with water, lotions, perfumes and chemicals. Store neatly in the pouch that came with your jewelry or in your own safe place. The pouch also works great for when you’re traveling.

At this time, we can only process exchanges for the same item.

Custom-made personalized pieces are the final sale. These items are handmade to order and cannot be returned. You can find this information on the product pages as well as on your invoice.

We know that you will love your Mariely Jewelry, but just in case your jewelry is anything less than perfect, which we highly doubt. Please send us a photo to info@mariely.co. We will get back to you within 24 to 48hrs to fix the issue.

We accept Visa, Mastercard, Discover, PayPal & Apply Pay.

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